ion
careers

role overview

A hands-on role focused on the delivery, installation, and setup of multifunction devices and printers, ensuring a smooth and professional customer experience.

key responsibilities

• Delivering and installing multifunction devices and small printers.
• Configuring print drivers, scan-to-email functionality, and supporting software like PaperCut.
• Providing basic customer training on installed equipment.
• Planning installation rollouts and assisting with field service support.
• Troubleshooting and fault-finding during installations.

requirements

• Physically fit (role involves moving equipment and using battery-powered stair walkers).
• Manual driver's licence (company vehicle provided).
• At least 1 year of technical experience preferred.
• Strong customer service etiquette and time management skills.
• Restricted electrical license (advantageous), Blue Card, and Police check required.

role overview

An entry-level position designed for individuals eager to kickstart a career in electromechanical and smart office equipment. Develop technical skills for future progression.

key responsibilities

• Supporting Field Service Technicians in the field.
• Developing troubleshooting skills for print technology.
• Building, preparing, and testing new print equipment.
• Rebuilding and refurbishing printers, photocopiers, and multifunction devices.
• Assisting with device recycling and managing warehouse inventory.

requirements

• A motivated team player with a strong interest in technology.
• Adaptable and ready to grow within a dynamic team.
• Strong desire to learn electromechanical troubleshooting.
• Professional attitude and desire for long-term career growth.